If you’re hoping to bag a great insurance broker job, you might be wondering exactly what you can do to make your CV stand out in today’s saturated job-hunting market. The answer lies in emphasising the important, key skills that employers look for during their hunt for the perfect candidate. Many other careers will help develop these skills so the chances are that you already possess some of these important skills, you just need to consider how they could help you as an insurance broker. Luckily, we’re here to give you a helping hand so we’re listing 5 key skills that employers like to see when hiring insurance brokers so that you can edit your CV to make the best first impression and avoid making any job interview mistakes.

#1 – Interpersonal skills

Insurance brokers spend most of their time working with and for other people so it’s vital that you are a friendly and upbeat person. However, some of the people you speak to may be experiencing difficult circumstances (such as in the case of a life insurance claim), so it’s also important that you can empathise with and have sensitivity for others. Whatever you’re doing on any given day will involve interacting with people so this is the number one skill you would need as an insurance broker.

Emphasise it on your CV by: discussing previous roles or experience that has had a big emphasis on service or working with others.

#2 – Confidence

As an insurance broker, you’ll be representing both the insurance company and the client at different stages of negotiation so it’s important to be (or appear to be) someone who is confident in their own abilities. This is something that is often easier said than done, but if you can prove that you can communicate effectively in many different types of situation then this skill will be valued. After all, when it comes down to negotiation, most people are more likely to trust someone who seems confident. However, the line between confidence and arrogance is a fine one so be careful not to come across as rude or conceited.

Emphasise it on your CV by: including previous work or experience which involves managing others or working closely with higher level managers. You can also outline desirable personal qualities in your personal statement.

#3 – Decision-making

As each insurance policy is different to suit peoples’ different requirements, you will always have a selection of options for each customer and client you speak to. To be a successful insurance broker, you will need to show that you can quickly choose the right option from a number of possibilities. You will need to be able to quickly consider all options and the customers’ distinct needs and then match them in the best possible way.

Emphasise it on your CV by: highlighting previous work or personal experience where important decisions affected the outcome of a situation. This can be something like organising a key event or

#4 – Accuracy and attention to detail

Insurance can be a complicated field to work in with the extensive legal implications involved in official policy documentation. As a result, insurance brokers all need to have impeccable attention to detail to ensure that the official documents are correct. This is particularly important when entering things such as customer details, policy details and the level of insurance cover that a client has chosen. If any of these was wrongly entered into a system it could have catastrophic impacts in the event of a claim.

Emphasise it on your CV by: ensuring that you proofread your CV. Simple spelling or grammar errors will represent you as having poor attention to detail and a bad eye for mistakes. Perhaps even have a friend read over your CV to make sure that it shows you in the best possible light.

#5 – Communication skills

As discussed in point #1, many of an insurance brokers’ responsibilities involve working with others and so it makes sense that you would be expected to have excellent verbal communication skills. However, you will also need great written communication skills to be a successful insurance broker. You are likely to be required to interact with clients and customers via email and you may need to write specifications for policies so you will need a good quality of written English including spelling and grammar.

Emphasise it on your CV by: writing an engaging personal statement that displays your written communication skills, and be sure to include previous work and experience which has required strong verbal communication skills.

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